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How we work

We believe working closely with our client is the key to delivering a web site that meets the needs of the owner. We actively encourage your participation in the development process so that we can understand your business, your customers and the environment in which you operate.

Following initial comprehensive briefing procedures, a staged and ongoing consultation and approval process ensures you get the best possible result for your budget, a cutting edge web site, crafted through the combination of our creative and technical expertise, into a successful and impressive web presence.


Web site development: five stages to success


Stage 1: Definition and Strategy

First we help you define what your online image should be, and what your short and long term goals are for the site. This involves looking at your competition, working out with you just what your particular edge is, and thus what we might develop to set you apart from that competition online. We also need to know what makes up your target audience so we can develop a strategy to attract them to your site, make them want to stay long enough to get your message, and then, to return.

Stage 2: Navigation Structure

Once we have agreed on the strategy, we have to determine the scope of your site. You will need to help us clarify what you want visitors to find there, what information you want to communicate to them and what information you want to elicit from them. This will require thinking about how you want the site to work, what you want it to actually do.
From our discussions we build the plan of the overall information structure of your site, the paths and viewing places available to your visitors and how we want them to navigate between those places. This plan becomes the ongoing paper-based map of the site, to which both of us can refer and which can be refined throughout the progress of the site development.

Stage 3: Visual Design


Now that we agree as to what we want the site to do and how it will do it, we move on to how it will look – its visual personality, your online image.
The design of your site must firstly create a distinctive and recognisable online extension of your brand or identity for your visitors. It must also provide a compelling and user-friendly experience for them.
We explore the possible design directions within our agreed guidelines and structure, incorporating your information into a logical delivery format. The design takes shape, with your input, helping to refine the process and determine the final solution.
At this stage, depending on time and budget constraints, we often produce a prototype site and test it for usability.

Stage 4: Functional framework


Once you have approved the design, we construct the site interface, to integrate your information with the technological engineering that will make it work on the Net. This can also mean providing links to the sites of your suppliers, vendors and related industries, or simply the click email facilities for visitors to contact you. It also involves quality assurance testing to prevent technical hitches later.

Stage 5: Future developement

With all the above stages completed and approved, you will be up and running with an effective on-line presence. Yet one of the web’s big advantages is that it is, or should be, up-to-date, so your site will need to constantly change and grow.
With this in mind, and depending on what your requirements, we can develop tools, such as style guidelines and templates, for your staff to maintain the site, or we can agree to do it for you.
To maximise the effectiveness of this great site you now have, we can also assist with marketing and promotion of your site through traditional print and on-line, ensuring the integration and consistency of message to your market through both media.


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